Central Michigan University

MBA 609--INFORMATION SYSTEMS MANAGEMENT

Instructor: Dr. Jim Scott
Office: Grawn 317, Mount Pleasant Campus
Phone: 517-773-2286
Fax: 517-774-3356
E-mail: james.p.scott@cmich.edu
Internet URL: http://www.mis.cmich.edu/jscott
Office Hours: 1-3 on Tuesdays and after class or by appointment

Disabilities Accommodation:
CMU provides students with disabilities reasonable accommodation to participate in educational programs, activities or services. Students with disabilities requiring accommodation to participate in class activities or meet course requirements should contact the instructor as early as possible.
Course Description:
Concepts and practices of management information systems for using information in the management of business enterprises are investigated to determine their deployment in achieving organizational objectives.
PREREQUISITIES:
MBA 500, MBA 501 and MBA 502; or equivalent; or other evidence of computer literacy and admission to the MBA, MBE, and MSIS or permission of the MBA, MBE, or MSIS directors.
Course Objectives:
1. Identify management information system application opportunities in business and industry.
2. Explain the issues involved in the development and deployment of management information systems.
3. Investigate the opportunities and problems associated with computer-based management information system that will provide the background for determining the usefulness of computers to assist management in the planning and control of business operations.
4. Outline the process for selecting information system software.
5. Discern alternative software and hardware alternatives available for developing management information systems.
6. Assess the current thrust of research in management information systems and related computing issues.

Method:
This is a lecture and case analysis course with cases that reinforce management information systems concepts and applications.
Text (Required):
Corporate Information Systems Management: Text and Cases, 5th edition, Lynda M. Applegate, F. Warren McFarlan, and James L. McKenney, Irwin, 1999.  (CISM)
Evaluation:
Case analysis discussions (10 @ 3 points each) 30 points
Case analysis summaries (8 @ 5 points each) 40 points
Final Examination 30 points
Total 100 points
Grading:
Grading will be conducted on a total point basis. The number of possible points will be used to arrive at a percent score with rounding to the nearest percent. Conversion from percent to letter grade is as follows:
92.6 - 100 A   79.6 - 82.5 B-   66.6 - 69.5 D+
89.6 - 92.5 A- 76.6 - 79.5 C+ 62.6 - 66.5 D
86.6 - 89.5 B+ 72.6 - 76.5 C 60.6 - 62.5 D-
82.6 - 86.5 B 69.6 - 72.5 C- 00.0 - 60.5 E

I do not accept late work.  Work submitted late will receive zero credit.  
 
If you must miss class, be sure that you assignments are turned in by the beginning of that class.  If you miss class, you will receive a zero for all discussions held during that class.
 
Case List and Assignments:
 
Module Topic Chapters Date
1 The Challenges of Managing in an Information Age 1-2 1/13/2001
2 Information Technology and Strategy 3-4 1/13/2001
3 Information Technology and Organization 5-6 1/27/2001
4 Managing Information Assets 7-11 2/10/2001
5 Special Topics 12-13 2/24/2001
Case Number Case Name CISM page Date
3-1 Taco Bell, Inc. 247 1/27/2001
3-2 Frito-Lay, Inc 1980-1986 263 1/27/2001
3-3 Frito-Lay, Inc. 1987-1992 (prepare in class) 291 1/27/2001
3-4 MicroAge, Inc. 312 1/27/2001
4-1 Xerox 466 2/10/2001
4-2 General Dynamics and Computer Sciences Corporation 490 2/10/2001
4-3 Singapore Unlimited (prepare in class) 514 2/10/2001
4-4 BAE Automated Systems 546 2/10/2001
5-1 Colliers International Property Consultants, Inc. 605 2/24/2001
5-3 Providian Trust 648 2/24/2001
 
Written Case Analysis:
A written analysis is required (about five pages) for each case.  Though brevity is appreciated, an appropriate length is expected in order to do justice to the topic under discussion.  References to assigned readings and other additional literature are required.  Use either APA or Turabian's Parenthetical Reference and Reference List form for citations.
 
A suggested outline for the case analysis is as follows:
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  1. Background
    1. A. History of Industry
    2. History of Business
    3. Status of Data Processing/MIS in Organization
  2. Problem Statement
    1. What IS the Problem?
    2. What Is NOT the Problem?
  3. Analysis/Discussion
    1. Information Systems Concept(s) Involved
    2. Management Concept(s) Involved
    3. Potential Courses of Action
    4. Advantages/Disadvantages of Actions
  4. Recommendation(s)
    1. Selected Course of Action
    2. Implementation Plan for Action(s) to be Taken

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Because each case is unique, you need to select the appropriate sections from this outline as you prepare your case.  Not every case readily lends itself to following this outline point by point.  The outline should be considered as a guide and used accordingly; that is, modify this as appropriate for your case analysis.


Final Exam:

The final examination for the course is an impromptu case analysis using one of the remaining cases from the text (Modules 1, 2, or 5).  It will be prepared during the last half day of class on February 24.  You may use any prepared notes (including prewritten and typed case analyses) for this exam.